100%. I feel like Lenovo have forgotten why we used to blab to everyone about them.
I still use a first gen X1 carbon (that is, 2012), and I have so many times wanted an excuse to upgrade. In the meantime, the only interaction I’ve had with them involved them attempting to charge me over $600 to send me a replacement keycap and scissor back in 2014. That’s not quite the excuse to give them my money I was looking for.
Certifying their high-end laptops as supported was just to motivate people to buy more expensive models. I understand this to some extent: motivating people to pay more is fine, I just want to get the right laptop if I’m paying more. For me, the right laptop is a hackable thin and light that does not require any binary blobs and has a solid keyboard (centered with no numpad please, hello system76?). I may have coughed up for a P series anyway if I hadn’t had such dismal experiences with lenovo support australia.
Who are buying these things anyway, if not programmers and IT teams?